This is Heather with Amazon Associates. I understand how frustrating it can be to have account issues, and I want to help.I notice you're writing from an email that isn't linked to an Associates account. For your security, we can only discuss account details with messages sent from the registered email address.Could you please resend your inquiry from the primary email using this Once you do, I'll be able to assist you right away with your account changes.Thanks for your understanding, and I look forward to helping you soon.We'd appreciate your feedback. Please use the buttons below to vote about your experience today.